Hotspots

Check out the internet with your MCLS card!

MCLS now has hotspots for our community. All you need is an adult all-access library card in good standing that you can get from any MCLS location. 

Library card applicants need to show a current valid photo ID to obtain an all-access library card. If the applicant does not have a photo ID, proof of address is required. Your application will be processed on the spot, and you will leave with your new card!

MCLS Hotspot Information

Quick Facts

• Up to ten (10) devices can be connected to a single hotspot simultaneously
• Simple instructions and tech support contact information is included with each hotspot
• Hotspots work almost anywhere in the United States only
• Hotspots connect to the internet through cellular towers 
• Verizon Wireless is the service provider for all of our hotspots

Signal Limitations

• Verizon Wireless has very good cellular coverage throughout Muskingum County however MCLS cannot guarantee that there will be adequate cellular signal strength in all parts of Muskingum County
• Cellular signal strength is affected by many factors including physical barriers, weather conditions, distance from cellular towers, network congestion, building materials, electronic interference, and even the battery level of the hotspot
  • Physical Barriers: Thick concrete walls, large buildings, dense foliage, and hilly terrain can significantly reduce signal strength by blocking the signal path
  • Weather Conditions: Heavy rain, snow, fog, and thunderstorms can scatter radio waves, leading to temporary signal degradation
  • Distance from Cellular Towers: The further you are from a cell tower, the weaker your signal will be
  • Network Congestion: When many people are using the network in a small area, it can overload the cell tower and weaken signals for everyone
  • Building Materials: Certain building materials like metal or reinforced concrete can significantly reduce signal strength
  • Electronic Interference: Devices like microwaves, Wi-Fi routers, and cordless phones can generate electromagnetic interference that disrupts cell signals
  • Battery Level: A low battery on the hotspot can also negatively impact signal strength
• For best results if you experience low signal strength within your home, move the hotspot to the highest floor and close to a window

Hotspot Lending Rules

• Loan for 14 days
• Up to 2 renewals if no one else is waiting for one 
• Limit 1 hold and 1 checkout per adult card and household
• Click or tap here to reserve a hotspot from our catalog today
• Return in-person to a service desk at any of our locations
• Every hotspot checkout must have a signed lending agreement
• Hotspot service will be disabled if not returned by the end of the day on the due date

HOTSPOT REPLACEMENT COST 

• $300

Need Help or Have Questions?

For more information or tech support, contact us at techhelp@muskingumlibrary.org or call 740.453.0391, ext. 150.